January 18, 2008

Does bad design influence a site’s community?

MySpace, with its cluttered layout, can suggest an online incarnation of the broken-windows theory—surface disorder begetting actual chaos. It works like this: a person signs up (all he needs is an e-mail address) and then constructs a profile by choosing text, songs, graphics, wallpaper, and video clips. Often, when you open a page, the music’s already thumping, as if you’d stumbled into a party in someone’s basement.